Before you proceed with your order, please take a moment to review our terms and conditions. By placing an order with SamTime & Co., you agree to our terms:

Ordering Watches:

Order Processing: We strive to process orders promptly to ensure your satisfaction. Upon placing an order, please allow up to 2-4 business days for processing.

Cancellation or Modification: We aim to process orders quickly, but if you need to cancel or modify your order, please contact us as soon as possible via email at info.mtmjo@samtimeco.com or via WhatsApp at +962792300393 before shipping.We’ll do our best to accommodate your request, but once the order is processed, changes may not be possible.

Refund Policy: Please note that we do not operate a refund system for change of mind or other non-technical issues. However, if a watch purchased from SamTime & Co. experiences technical issues, we offer a comprehensive warranty.

Warranty: MTM NON-TRANSFERABLE THREE YEAR LIMITED WARRANTY FOR THE ORIGINAL PURCHASER ONLY. The warranty starts from the date of purchase and covers all defects in materials and workmanship. It does not apply to normal wear and tear or to abuse and excludes the watch case, crystal (glass), strap, bracelet and charging unit (if included). In the event of a defect or malfunction within the warranty period, your watch will be serviced under the limited warranty terms.

Disclaimer: The warranty does not apply to damage caused, in MTM’s sole discretion, by tampering with or opening the watch case. Defects or damage resulting from repairs, tampering, or opening the watch case by anyone other than an MTM Authorized Service Facility will void the warranty.

Disclaimer:

Product Representation: While we strive to accurately represent our products through descriptions and images, slight variations may occur due to differences in screen resolutions and lighting conditions. We encourage customers to review product details carefully before making a purchase.

Availability: All products listed on our website are subject to availability. In the rare event that an item becomes unavailable after an order is placed, we will notify you promptly and offer alternatives or a refund if applicable.

Contact Us: If you have any questions or concerns regarding our terms and conditions, please don’t hesitate to contact us. You can reach our customer service team via email at info.mtmjo@samtimeco.com or via WhatsApp at +962792300393.

Thank you for choosing SamTime & Co. for your watch needs. We look forward to serving you!