Frequently Asked Questions

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General Questions

We ship to all cities in the Hashemite Kingdom of Jordan, in addition to the Arab Gulf countries and the Middle East.

We accept various payment methods, including credit/debit cards, Visa & Master Card.

If the watch is in stock, delivery takes 2-4 business days. If not available, delivery takes a month. Sherman-3 Ger watches take a month to deliver. Delivery to the Gulf countries and the Middle East takes 4-8 working days.

Shipping only to Middle Eastern countries as mentioned above.

Yes, all our watches come with a manufacturer’s warranty for 3 years.

We aim to process orders quickly, but if you need to cancel or modify your order, please contact us as soon as possible via email at info.mtmjo@samtimeco.com or via WhatsApp at +962792300393 before shipping.We’ll do our best to accommodate your request, but once the order is processed, changes may not be possible.

Purchasing Questions

If a particular watch is out of stock, you can sign up for notifications to be alerted when it becomes available again. Alternatively, you can contact our customer support team for assistance in finding a similar alternative.

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